Terms of Service

Welcome to Zero Raccoons! This website is operated by Zero Raccoons, and throughout this document, when we mention "we," "us," or "our," we are referring to Zero Raccoons. When you visit our website or make a purchase from us, you are engaging in our "Service" and agree to adhere to the terms and conditions outlined in this Terms of Service Agreement ("Terms of Service" or "Terms"), including any additional terms, conditions, and policies referenced within or linked to from this agreement. These Terms of Service apply to all users of the site, including but not limited to those who are browsing, selling, buying, or contributing content.

Before accessing or using our website, please take the time to carefully read these Terms of Service. Your access to or use of any part of the site signifies your acceptance of these Terms of Service. If you do not agree with all the terms and conditions contained in this agreement, you may not access the website or utilize any of our services. Your acceptance is explicitly limited to these Terms of Service if they are considered an offer.

In addition, any new features or tools that are introduced to the current store will also be subject to these Terms of Service. You can always find the most up-to-date version of the Terms of Service on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to periodically check this page for updates. Your continued use of the website or access to our services following the posting of any changes constitutes your acceptance of those changes.

ONLINE STORE TERMS

By accepting these Terms of Service, you affirm that you meet the age criteria required by your state or province of residence, which is either the age of majority or, if applicable, that you possess the necessary consent to permit any minor dependents under your care to access and use this website.

The usage of our products for unlawful or unauthorized purposes is strictly prohibited. Furthermore, while utilizing our services, you are obligated to adhere to all applicable laws in your jurisdiction, including, but not limited to, copyright regulations.

It is imperative that you refrain from transmitting any harmful elements such as worms, viruses, or any other code that may cause harm or destruction.

Any breach or infringement of these Terms will lead to the immediate termination of your access to our services.

GENERAL CONDITIONS

Service Refusal

We retain the prerogative to decline service to any individual at our discretion, without the need for explanation or justification, and at any given point in time.

Content Transfer

You acknowledge that your content, excluding credit card information, may undergo unencrypted transmission. This transmission can encompass (a) transfers across various networks and (b) modifications to conform to the technical requisites of interconnected networks or devices. Please note that credit card information will consistently be encrypted when transmitted across networks.

Prohibited Actions

You commit to refraining from engaging in any of the following actions without our express written consent:
a. Reproducing, duplicating, copying, selling, reselling, or exploiting any part of the Service.
b. Making use of the Service or gaining access to it.
c. Utilizing any contact information on the website through which the Service is provided.

Headings

The headings employed in this agreement are included solely for convenience purposes and do not impose limitations or otherwise influence the content of these Terms.

ACCURACY, COMPLETENESS, AND TIMELINESS OF CONTENT

Our website provides information for general purposes, but we cannot guarantee the accuracy, completeness, or timeliness of the content. You should not solely rely on the material on this website when making decisions; instead, consult primary, more accurate, complete, or up-to-date sources of information.

Occasionally, this website may contain historical information that is not current and is intended solely for reference. We may modify the website's content at any time, but we are not obligated to update any information. You are responsible for monitoring changes to our website. Your use of this website implies your acceptance of these terms regarding content accuracy, completeness, and timeliness.

CHANGES TO SERVICE AND PRICING

The pricing of our offerings may be altered without prior notice.
We retain the discretion to make adjustments or cease the Service (or any portion or content thereof) at any time without prior notice.
We will not be held responsible for any modifications, alterations in pricing, suspensions, or discontinuations of the Service, whether affecting you or any third party.

PRODUCTS OR SERVICES (if applicable)

Availability:

Certain products or services may be accessible exclusively through our website. These offerings may have limited availability and are eligible for returns or exchanges solely in accordance with our Return Policy.

Product Representation:

We have diligently endeavored to accurately represent the colors and images of our products as they appear on the website. However, we cannot guarantee that your computer monitor will display colors with complete accuracy.

Sales Limitations:

We retain the discretion to restrict the sale of our products or services to specific individuals, geographic regions, or jurisdictions. This discretion may be exercised on a case-by-case basis. Furthermore, we maintain the right to limit the quantities of any products or services offered. Descriptions of products and their pricing are subject to alteration at any time without prior notice, at our sole discretion. We also reserve the right to discontinue any product or service without prior notice. Any offer for a product or service on this site is void where prohibited by law.

Quality and Errors:

We do not guarantee that the quality of any products, services, information, or other materials acquired through our platform will meet your expectations. Furthermore, we do not assure the correction of any errors in the service.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

Our Terms of Service policy outlines our commitment to providing accurate billing and account information. We retain the discretion to decline any order submitted to us. We may, at our sole discretion, impose limits on or cancel quantities purchased per individual, per household, or per order. These restrictions may extend to orders placed under the same customer account, with the same credit card, or using identical billing and/or shipping addresses. Should we need to modify or cancel an order, we will make reasonable efforts to inform you by reaching out to the email address and/or billing address/phone number you provided at the time of order placement. We reserve the right to restrict or disallow orders that, in our sole judgment, appear to originate from dealers, resellers, or distributors.

By using our services, you agree to furnish current, comprehensive, and precise purchase and account details for all transactions conducted on our platform. It is your responsibility to promptly update your account and other pertinent information, including but not limited to your email address, credit card numbers, and expiration dates, to facilitate the seamless execution of your transactions and enable us to contact you when necessary.

For a more comprehensive understanding, please consult our Returns Policy.

OPTIONAL TOOLS & THIRD-PARTY SERVICES

We may grant you access to third-party tools and services, which are beyond our oversight and control. By using these tools and services, you acknowledge and agree that they are provided "as is" and "as available," with no warranties, representations, or conditions of any kind, and we do not endorse them. We are not liable for any issues or consequences arising from your use of these optional third-party tools.

Your use of optional tools offered through our site is entirely at your own discretion and risk. You are responsible for reviewing and accepting the terms and conditions set forth by the relevant third-party provider(s) before utilizing these tools.

Furthermore, any new services or features introduced on our website, including the release of new tools and resources, will be governed by these Terms of Service.

THIRD-PARTY LINKS

Incorporation of Third-Party Content:

Our Service may contain content, products, and services provided by third parties.

Links to Third-Party Websites:

The Service may include links that direct you to external websites not affiliated with us. We do not take responsibility for reviewing or assessing the accuracy of the content found on these third-party websites. Consequently, we do not guarantee or accept any liability or responsibility for any materials or websites offered by third parties, nor for any other products, services, or materials provided by third parties.

Disclaimer of Liability:

We are not accountable for any harm or damages arising from the purchase or utilization of goods, services, resources, content, or any other transactions conducted through third-party websites. We strongly advise you to carefully review the policies and practices of these third parties and ensure that you comprehend them before engaging in any transactions. Any complaints, claims, concerns, or questions regarding products provided by third parties should be directed to the respective third party.

By using our Service, you acknowledge and agree to these terms related to third-party content and links.

USER COMMENTS, FEEDBACK, AND SUBMISSIONS TERMS OF SERVICE

By submitting various materials, including but not limited to comments, creative ideas, suggestions, proposals, plans, or any other content (hereafter collectively referred to as 'submissions') either at our request (e.g., contest entries) or unsolicited, whether through online channels, email, postal mail, or any other means, you hereby grant us an unrestricted license to edit, copy, publish, distribute, translate, and utilize these submissions in any medium and at any time, without limitation. You acknowledge and agree to the following:

Confidentiality: We are not obligated to maintain the confidentiality of any submissions you provide.

Compensation: We are not required to compensate you for any submissions.

Response: We are not obligated to respond to any submissions.

We retain the right, but not the obligation, to monitor, edit, or remove content, at our sole discretion, which we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable. Additionally, content that infringes upon any party's intellectual property rights or violates these Terms of Service may also be subject to removal.

You agree that your submissions will not infringe upon any third-party rights, including but not limited to copyright, trademark, privacy, personality, or any other personal or proprietary rights. Furthermore, your submissions shall not contain any libelous, unlawful, abusive, or obscene material, nor shall they include any computer viruses or malware that could disrupt the operation of the Service or any associated websites.

You are prohibited from using a fictitious email address, impersonating someone other than yourself, or misleading us or third parties regarding the origin of your submissions. You bear sole responsibility for the accuracy and content of your submissions. We assume no responsibility and accept no liability for any submissions posted by you or any third party.

By using our services, you agree to adhere to these User Comments, Feedback, and Submissions Terms of Service, and any violations may result in the removal of your content and potential legal actions.

PERSONAL INFORMATION

The disclosure of your personal data while utilizing the store is subject to the regulations outlined in our Privacy Policy. To access our Privacy Policy, please click here.

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website or the services we provide may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and product availability. We retain the right to rectify any such errors, inaccuracies, or omissions, and we may modify or update information or cancel orders if any information within the services or on any associated website is found to be inaccurate, without prior notice, even after you have placed your order.

We are not obligated to regularly update, amend, or clarify the information presented within the services or on any related website, including but not limited to pricing information, unless mandated by applicable law. The presence of a specific update or refresh date in the services or on any related website should not be construed as an indication that all the information within the services or on any related website has been revised or updated.

PROHIBITED USES

This section outlines the prohibited activities and behaviors when using our services, as detailed in our Terms of Service:

(a) Engaging in any unlawful activities.
(b) Soliciting or encouraging others to participate in unlawful acts.
(c) Violating international, federal, provincial, or state regulations, rules, laws, or local ordinances.
(d) Infringing upon our intellectual property rights or the intellectual property rights of others.
(e) Engaging in any form of harassment, abuse, insults, harm, defamation, slander, disparagement, intimidation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
(f) Submitting false or misleading information.
(g) Uploading or transmitting viruses or any other type of malicious code with the intent to disrupt the functionality or operation of our Service or any related website, other websites, or the Internet.
(h) Collecting or tracking the personal information of others without consent.
(i) Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
(j) Using our services for any obscene or immoral purposes.
(k) Attempting to interfere with or circumvent the security features of our Service, related websites, other websites, or the Internet.

We retain the right to terminate your access to our Service or any related websites in the event of any violation of these prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Interruption and Errors:

We make no guarantees, representations, or warranties regarding the uninterrupted, timely, secure, or error-free nature of your use of our service. We do not warrant that the results obtained from using the service will be accurate or reliable.

Service Availability:

You acknowledge that we may, from time to time, suspend the service for indefinite periods or terminate it without prior notice to you.

Use at Your Own Risk:

Your use of the service is solely at your own risk. The service and all products and services delivered through it are provided "as is" and "as available." We do not provide any express or implied representations, warranties, or conditions, including but not limited to merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, except as expressly stated by us.

Limitation of Liability:

Zero Raccoons, along with its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages. Such liability may arise from your use of the service or any products obtained through it or from any other claim related to your use of the service, including errors or omissions in content or any loss or damage resulting from the use of the service or content (or product) posted, transmitted, or made available via the service, even if we have been advised of the possibility of such damages.

Limitation by Law:

In jurisdictions or states where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability will be limited to the maximum extent allowed by law.

INDEMNIFICATION CLAUSE

By using our services, you hereby agree to indemnify, protect, and absolve Zero Raccoons, including our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands, including reasonable legal fees, initiated by any third party as a result of your violation of these Terms of Service or the referenced documents, or your infringement upon any legal statute or the rights of any third party.

SEVERABILITY CLAUSE

If any part of these Terms of Service is found to be illegal, void, or unenforceable, it will still be enforced to the maximum extent allowed by the law. The part that cannot be enforced will be considered as removed from these Terms of Service. This decision will not impact the validity and enforceability of the other remaining provisions.

TERMINATION OF SERVICES

The responsibilities and legal obligations stemming from actions taken by the involved parties prior to the date of termination shall persist beyond the termination of this agreement, serving all relevant purposes.

These Terms of Service shall remain in effect until they are terminated by either party, whether it be you or us. You have the option to terminate these Terms of Service at your discretion, which you can exercise by notifying us of your intent to cease utilizing our Services or when you discontinue using our website.

In the event that, in our sole discretion, you fail to adhere to any provision or condition set forth in these Terms of Service, or if we have reason to suspect such non-compliance, we reserve the right to terminate this agreement without prior notice. In such cases, you will remain responsible for any outstanding amounts owed up to and including the termination date. Furthermore, we may choose to deny you access to our Services, either in whole or in part, as a result of such non-compliance.

ENTIRE AGREEMENT

The omission of our action or enforcement of any right or provision within this Terms of Service policy does not imply a waiver of that specific right or provision.
This Terms of Service policy, in conjunction with any other policies or operational regulations presented by us on this platform or pertaining to The Service, constitutes the comprehensive agreement and comprehension between you and us, dictating your usage of the Service, and it supersedes any previous or concurrent agreements, correspondences, or proposals, regardless of whether they were spoken or written, between you and us (including, but not restricted to, any earlier versions of the Terms of Service).
Any uncertainties in the interpretation of these Terms of Service will not be interpreted to the disadvantage of the party responsible for drafting them.

GOVERNING LAW

This Terms of Service policy, along with any separate agreements under which we deliver Services to you, shall be subject to and interpreted in accordance with the laws of the British Columbia CA V6B0B9.

TERMS OF SERVICE UPDATES

You may always consult the latest version of our Terms of Service on this page.
We maintain the exclusive prerogative to modify, alter, or substitute any section of these Terms of Service, solely at our discretion, by publishing updates and alterations on our website. It remains your duty to periodically examine our website for revisions. Your ongoing utilization of or entry to our website or the Service subsequent to the publication of any adjustments to these Terms of Service signifies your consent to those modifications.

CONTACT INFORMATION

For inquiries or concerns related to the Terms of Service, please contact us via email at support@zeroraccoons.com.
142-757 West Hastings Street, Vancouver, BC V6C 1A1, Canada